KAI's mission is to go deeper into healthcare conversations and surface insights that help people better connect. Informed by psychotherapists, KAI's interactive platform helps users become more emotionally intelligent.
Designed to highlight moments that matter so users can get quickly to what's important. KAI shows objective observations and makes data-driven suggestions so that users can establish their priorities and how best to improve. Though its purpose is to accelerate performance improvement, KAI is designed to be used with a human to interpret. It's an empowerment tool, not a performance management tool.
KAI's platform uniquely combines three types of AI (words, acoustic and visual.) We use a combination of generative, extractive, neural net and semantic models with human-in-the-loop machine learning to produce the most accurate and actionable insights. Fine-tuned for healthcare with thousands of real conversations and healthcare papers.
We can deploy bespoke models with 'few shot' learning (fewer than 20 examples) to a new brand in weeks. In any language. In any therapy area. In any type of conversation. These are surfaced in a portal for users with aggregated, anonymised dashboard for leaders.
KAI is future-proof by design. It has been built in a modular way to embrace the very latest models and AI innovations. We can swap out any component seamlessly if a better one comes along. And add in new AI models with no coding. A fully documented API is available for each integration.
Fine-tuned for all healthcare interaction types and use cases.
Audio or video. Apps for iOS and Android; Teams and Zoom. Individual and Bulk Upload. SSO.
Individual and aggregated interactive dashboards, combined with Metadata from CRM.
An interactive coach that makes suggestions and surfaces insights.
Secure, privacy by design, compliant with EU AI Act and NIST.
In the last three years we've piloted KAI in multiple programmes, brands and geographies. We choose KAI for three reasons: Depth of data; Agility and Time and cost savings. We're using it to train reps to improve mindset. On demand simultaneous capture globally; it takes 6 months to provide analysis currently, KAI eliminates this at the same time as providing higher quality data to our marketing teams. We are confident that the future of improving our sales interactions rests with KAI because we already demonstrated that sales improve.